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Frequently Asked Questions

This is where you will find most answers. If there should still be any questions left, don’t hesitate to contact us.

General

Do I need to sign up for your services?

You can see all our products, prices, technical sheets, catalogs and downloads without signing in. You can even order as a guest if you wish.

Why Create an Account then?

When you create a customer account, you can store your billing and shipping address, saving you the trouble of entering this information the next time you place an order. Additionally, you can get an overview of all your orders and their status at any time. 

Are bulk prices applied at orders of bigger quantities?

Yes, bulk prices are applicable at a certain amount of parts. The applicable discounts are shown on the product site and are automatically taken into account when adding the product to your cart.

Please contact us for more information.

Are call-off or just-in-time orders possible?

Yes, we offer call-off or just-in-time orders to our customers. 

Your advantage is that you can save storage costs and above all you can purchase the products at very favorable conditions.

Feel free to contact us to discuss your requirements.

Do you provide technical support?

Yes, please do not hesitate to contact us for all technical questions. We would be happy to help to find the best solution to your challenge.

Products

Do you offer custom-made products for special applications and requirements?

Yes, many of our customers have parts that were modified to meet their special applications and requirements.

You can get more information of custom-made products right here.

We’re happy to check if we can realize a specialized product for your needs. CONTACT

Is it possible to get sample parts?

Yes, we’re willing to help with samples. Please contact us to discuss your request.

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